**Terms and Conditions**
Welcome to Aussie Paws Hotel. By accessing and using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
**1. Acceptance of Terms**
These Terms and Conditions constitute a legally binding agreement between you and Aussie Paws Hotel (referred to as "Aussie Paws Hotel," "we," "us," or "our") and govern your use of our website and services, including pet boarding, dog grooming, cat grooming, pet training, dog daycare, veterinary services, and pet supplies. By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you are not authorized to use our website or services.
**2. Services Offered**
Aussie Paws Hotel provides a range of pet care services, including but not limited to:
- Pet Boarding: Providing accommodation and care for pets.
- Dog Grooming: Grooming services for dogs.
- Cat Grooming: Grooming services for cats.
- Pet Training: Training programs for pets.
- Dog Daycare: Supervised daycare services for dogs.
- Veterinary Services: Veterinary care for pets.
- Pet Supplies: Sale of pet-related products.
Specific details regarding each service, including pricing and availability, are available on our website or by contacting us directly.
**3. Bookings and Cancellations**
All bookings for our services are subject to availability. We recommend making reservations in advance to secure your preferred dates and times. Cancellation policies vary depending on the service. Please refer to the specific service details on our website or contact us for information regarding cancellation fees and procedures. Aussie Paws Hotel reserves the right to cancel or reschedule appointments due to unforeseen circumstances.
**4. Pet Health and Safety**
The health and safety of your pet are our top priorities. You are responsible for providing accurate and complete information about your pet's health history, vaccinations, and any pre-existing conditions. We reserve the right to refuse service to any pet that poses a risk to the health or safety of other animals or staff. All pets boarding with Aussie Paws Hotel must be up-to-date on all required vaccinations as determined by our veterinary staff. In the event of a medical emergency, we will make every effort to contact you. However, if we are unable to reach you, we reserve the right to authorize veterinary care at your expense.
**5. Payment**
Payment for our services is due at the time of service or as otherwise agreed upon. We accept various forms of payment, as indicated on our website or at our location. Prices for our services are subject to change without notice.
**6. Limitation of Liability**
Aussie Paws Hotel will take reasonable care in providing our services. However, we are not liable for any injury, illness, loss, or damage to your pet that is not caused by our gross negligence or willful misconduct. In no event shall our liability exceed the amount you paid for the specific service.
**7. Indemnification**
You agree to indemnify and hold harmless Aussie Paws Hotel, its officers, directors, employees, and agents from any and all claims, liabilities, damages, costs, and expenses (including attorney's fees) arising out of or related to your use of our website or services, your violation of these Terms and Conditions, or your violation of any rights of another person or entity.
**8. Intellectual Property**
All content on our website, including text, images, logos, and trademarks, is the property of Aussie Paws Hotel or its licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.
**9. Governing Law**
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Австралия, without regard to its conflict of law provisions.
**10. Changes to Terms and Conditions**
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Terms and Conditions.
**11. Contact Information**
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Aussie Paws Hotel 14 Banksia Road, Suite 5, Melbourne, Victoria, 3000 Австралия