**Privacy Policy for Aussie Paws Hotel**
Aussie Paws Hotel ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share information about you when you use our site and our services, including pet boarding, dog grooming, cat grooming, pet training, dog daycare, veterinary services, and purchase pet supplies.
**Information We Collect**
We collect several types of information from and about users of our services, including:
- **Personal Information:** This includes information that can be used to identify you, such as your name, postal address, email address, phone number, and pet information (including breed, age, medical history, and vaccination records). We collect this information when you create an account, make a reservation, schedule an appointment, purchase products, or otherwise communicate with us.
- **Payment Information:** When you make a purchase, we collect payment information such as your credit card number and billing address. This information is used to process your payments.
- **Usage Data:** We automatically collect information about your interactions with our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We use cookies and similar technologies to collect this data.
- **Pet Information:** In order to provide the best possible care for your pet, we collect detailed information regarding your pet's health, behavior, and needs. This may include vaccination records, medical history, dietary requirements, and behavioral notes.
**How We Use Your Information**
We use the information we collect for the following purposes:
- **To Provide Services:** To provide pet boarding, grooming, training, daycare, veterinary services, and pet supplies, and to manage your account.
- **To Process Payments:** To process payments for our services and products.
- **To Communicate with You:** To respond to your inquiries, provide customer support, and send you updates about our services and promotions.
- **To Improve Our Services:** To analyze how our online platform is used and to improve its functionality and content.
- **To Ensure Safety and Security:** To protect the safety and security of our premises, staff, and animals.
- **To Comply with Legal Obligations:** To comply with applicable laws and regulations.
**Sharing Your Information**
We may share your information with the following categories of recipients:
- **Service Providers:** We may share information with third-party service providers who assist us with payment processing, data analysis, email marketing, and other services. These service providers are contractually obligated to protect your information.
- **Veterinarians:** In the event of a medical emergency, we may share your pet's information with a veterinarian to ensure they receive appropriate care.
- **Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process.
- **Business Transfers:** In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.
**Data Security**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Implementing security controls to protect our systems and data.
- Limiting access to your information to authorized personnel.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
**Your Rights**
You have certain rights regarding your personal information, including the right to:
- **Access:** You have the right to request access to the personal information we hold about you.
- **Correction:** You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- **Deletion:** You have the right to request that we delete your personal information.
- **Objection:** You have the right to object to the processing of your personal information in certain circumstances.
- **Restriction of Processing:** You have the right to request that we restrict the processing of your personal information in certain circumstances.
- **Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us at the address below.
**Data Retention**
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
**Cookies**
Our online platform uses cookies to enhance your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our online platform.
**Third-Party Websites**
Our online platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
**Children's Privacy**
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below.
**Changes to this Privacy Policy**
We may update this Privacy Policy from time to time. We will post any changes on our online platform and update the date at the bottom of this policy. Your continued use of our services after the posting of changes constitutes your acceptance of the revised policy.
**Contact Us**
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aussie Paws Hotel 14 Banksia Road, Suite 5, Melbourne, Victoria, 3000 Австралия